IT Technician / 2016
An IT support professional experienced in hardware, software, networking and servers
Day-to-Day tasks include: talking to computer users to find and fix problems, tracking work in progress, recording issues and how they were dealt with, updating online knowledge banks, servicing and fixing equipment including printers, scanners and phone systems, setting up new equipment and upgrading existing systems, training people on new systems.
Designing Websites for Small Businesses. Have additional Web Design skills with HTML5, CSS3, Dreamweaver and photoshop.
Managed and trained office and IT support teams in all microsoft and Adobe software.
Innovative and reflective of procedures and practice.
Good listening and communication skills.
Always looking to update skills and attend relevant courses.
Constantly keeping abreast with latest technologies